Testimonials
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This company is a joy with which to deal. I needed my gate repaired after a vendor bumped it and broke a weld. Capital City was exceptionally responsive. They fixed the problem within a day of being notified. They also checked the system and performed additional preventative maintenance. The price for the repair was more than reasonable!
Matt is always a pleasure when he comes out to either fix our gate malfunction or more remote clickers that we have ordered and his faithful companion Honey Bear is hands down a welcomed distraction here at our demo office. Melissa, in the office always has a pleasant demeanor about her when I call for whatever emergency we have and gets us on the schedule right away. Lastly, there is Mark who is just a joy to speak with and he makes darn sure that his crew is knowledgeable and professional, you can tell he takes pride in his company because so does his employees. If you need clickers for your gates or have some sort of mechanical issue going on with your gate, then I highly recommend this company they have fair and honest prices and do amazing work.
Thank you from all of us here at Heart of Texas Demolition!!!
I had the good fortune of using Capital City Gates when the original contractor that I hired could not do the job right. In fact, my original install was a mess, totally installed wrong, and would not function properly. So, I contacted Matthew Weiler with Capital City Gates. Basically, Matt had to do a total reinstallation of the gate, solar panel, and controller arm. Needless to say, Matt installed it right! The automatic gate works perfectly, and all is great. Don’t waste your time and money on any other gate company. Have it done right the first time. You will save yourself time, money, and misery.
This may be the best customer service I’ve ever experienced! We had 3 gates that needed repair and we tried several fence companies and none were interested in the job/ some didn’t even return our calls. Capitol City Gates sent someone out to look at the problem the day we called, and repaired the gates within a day. They did a terrific job and we could not be happier about the experience. This is a first rate company. I rate them a solid 12 on a 10 point scale.
Thank you Capital City Gates for the installation of a gate in our backyard. We appreciated your prompt service, especially with our time constraints, the beautiful and professional job from start to finish, and especially the knowledgeable staff. We would highly recommend Capital City Gates for your project.
Thank you Capital City Gates for the installation of a gate in our backyard. We appreciated your prompt service, especially with our time constraints, the beautiful and professional job from start to finish, and especially the knowledgeable staff. We would highly recommend Capital City Gates for your project.
Capital City Gates gave us the best of several quotes from local gate contractors. Matthew did a great job replacing our old gate opener. The installation went smoothly, taking about a day, but then we got to the "interesting" part, setting up the WiFi connection. It turned out that my WiFi range extender was a brand that used an encryption system that was incompatible with the BTF controller. It took several attempts at troubleshooting with help from the service tech at BTF to diagnose the problem. Finally, I exchanged the extender for a different brand and, bingo, we had a connection!
Thank you Matthew for working through the problems, and thank you Melissa for setting up the appointments so efficiently
We emailed several companies asking for a quote to replace our old gate opener. Melissa in the office responded almost instantly, and set up an appointment for Matthew to come the next day. Matthew fully understood what was needed, and quickly gave us a quote, which turned out to be very competitive. Matthew completed the installation quickly and efficiently, but connecting to our WiFi turned out to be a real challenge. Matthew returned daily, cheerfully dealing with the problem until all was sorted. We really enjoyed our experience with Capital City Gates, and thank them so much for their cheerful and efficient service.
Great service. Prompt and very knowledgeable. Repaired my gate quickly and explained everything well. Showed me how to do my own routine maintenance to cut down on the need for future repair costs. Who does that?
Capital City Gates has done a great job servicing our automatic gate. Their customer service is excellent and the technician, Matthew, is very helpful and a pleasure to work with. The quality of their work is top notch and they really stand behind their work. I definitely recommend this company.
The gate latches to our backyard have not closed properly for years. Capital City Gates showed up on time, did a great job and the gates align perfectly again. Nice work guys.
Matt was so wonderful to work with! We had a great experience! Thankfully now we have a working gate!! I would definitely recommend them!
Wow! These guys are amazing, truly great people who care about the job they are doing and who it is for. Dedicated to keep the standards high. Really appreciate their work.
Melissa, thank you for the excellent service I received today. Dominique and Marcelino were thorough and exacting in the work they did on my gate, not leaving until the job was correctly done and I was satisfied. They were very polite and explained what they were doing and eventually what the problem was. How nice to find a company that believes in service and has a vision that is passed along to their employees. I’m so glad we found your company. Have a great holiday.
I called Capital City Gates to repair a gate opener I had installed about 5 years ago. After calling in I was enthusiastically greeted by their dispatch and then quickly visited by Matthew the next day, very prompt service. This is not something I was used to with service providers in Austin Texas. He was very open and transparent. When I asked him why he didn’t behave like most other service providers in Austin, his answer was, “I really like what I do, I just want to fix the gate!”. Everyone at CCG was enthusiastic, responsive and knowledgeable. I would recommend them to anyone looking for quality service and honesty.